Terms of service

Welcome to Sharan Crystals. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

Sharan Crystals is an online store offering natural crystals, gemstones, bracelets, pyramids, and related spiritual products. By visiting our website or purchasing from us, you engage in our “Service” and agree to these Terms.

2. Product Information & Accuracy

  • All product descriptions, images, and pricing are provided to the best of our knowledge.

  • Natural crystals may vary in color, texture, shape, and size; such variations are not considered defects.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

3. Pricing & Payments

  • Prices listed on the website are in Indian Rupees (INR).

  • We accept online payments through secure and authorized payment gateways.

  • Sharan Crystals reserves the right to change prices without prior notice.

4. Orders & Acceptance

  • Order confirmation does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.

  • In case of order cancellation by us, a full refund will be initiated to the original payment method.

5. Shipping & Delivery

  • Orders are shipped as per our Shipping Policy.

  • Delivery timelines are estimates and may vary due to courier partners or external factors beyond our control.

6. Returns, Refunds & Exchanges

  • We do not offer refunds or returns.

  • Exchange is applicable only if a wrong or defective product is received, as per our Refund & Return Policy.

  • Exchange requests must be raised within the specified timeframe with proper proof.

7. Intellectual Property

  • All website content including logos, images, text, graphics, and designs is the property of Sharan Crystals.

  • Unauthorized use, reproduction, or distribution of content is strictly prohibited.

8. User Responsibilities

  • You agree not to misuse the website or engage in fraudulent activity.

  • You must provide accurate personal and shipping details while placing an order.

  • Any misuse may result in account suspension or legal action.

9. Limitation of Liability

Sharan Crystals shall not be held responsible for:

  • Any indirect or incidental damages

  • Delays caused by courier partners

  • Misuse of products or interpretations of crystal benefits

Our products are spiritual and wellness tools and are not a substitute for medical or professional advice.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website constitutes acceptance of any changes.

12. Contact Information

For queries regarding these Terms, please contact:

📧 Email: sharancrystals@gmail.com
📞 Phone: +91 97690 70981