Shipping policy

At Sharan Crystals, we ensure that every order is packed with care and delivered safely to your doorstep. Please review our shipping policy below.

1. Shipping Locations

  • We currently ship across India.

  • International shipping is not available at this time.

2. Order Processing Time

  • Orders are processed within 1–3 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

3. Delivery Time

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Remote or rural areas may take slightly longer.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any ongoing free shipping offers will be clearly mentioned on the website.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email to monitor delivery status.

6. Packaging & Safety

  • All crystal products are securely packed to prevent damage during transit.

  • Crystals may have natural weight and structure variations; protective packaging is used accordingly.

7. Delivery Issues

  • If your order appears delayed, lost, or damaged in transit, please contact us within 48 hours of the expected delivery date.

  • Please retain the packaging and share images or an unboxing video for verification.

8. Incorrect Shipping Details

  • Sharan Crystals is not responsible for delays or non-delivery caused by incorrect or incomplete shipping details provided by the customer.

9. Contact Information

For shipping-related queries, please contact us:

📧 Email: sharancrystals@gmail.com
📞 Phone: +91 97690 70981