Privacy policy

At Sharan Crystals, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as name, email address, phone number, shipping address, and billing address

  • Order and payment-related information

  • Device information including IP address, browser type, and browsing behavior

  • Communication details when you contact us via email, phone, or forms

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Communicate order updates and respond to inquiries

  • Improve our website, products, and customer experience

  • Send promotional emails or updates (only if you opt in)

  • Prevent fraud and ensure secure transactions

3. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

  • Trusted payment gateways for secure transactions

  • Shipping and logistics partners for order delivery

  • Service providers assisting in website operations

All third parties are obligated to keep your information secure and confidential.

4. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or misuse. However, while we strive to use commercially acceptable means to protect your information, no online transmission is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, analyze website traffic, and remember preferences. You can choose to disable cookies through your browser settings, though this may affect certain website functionalities.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

Sharan Crystals reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with immediate effect.

8. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: sharancrystals@gmail.com
Phone: +91 97690 70981